Thirsty Leaves ships anywhere in the continental US. We ship year-round, even during the winter, with only minor exceptions for extreme weather cases. We will generally process your order for shipment in 1 to 2 business days from the time it was placed. Then once shipped, the order arrives within 4 business days. We charge $3 shipping costs for orders below $40.
Your order can be shipped via FedEx Express for a guaranteed faster shipping time. Add express shipping for as little as $4.99. Express shipments arrive within 3 business days (transit time). Your express order will be processed within 36 hours and shipped with FedEx Express. Our goal is to create the fastest plant delivery service possible.
Quality Packaging
Our plants are procured from small tropical plant growers where quality is above all the biggest priority. They are shipped in custom boxes to ensure a healthy delivered plant.
Returns
Live plants might not survive a return shipment, therefore we do not accept returns of live plants that have been delivered without issues.
Our custom eco-friendly packaging ensures safe delivery. If your plant does arrive in a bad condition we are happy to send a replacement within 30 days after receiving your plant. You can send us an email at support@thirstyleaves.com or submit our contact form.
If you would like to return an unused accessory or planter, please submit our contact form. We provide you with a free return label. Kindly make sure to wrap and package the items carefully, we cannot refund products that arrive damaged in our warehouse.
If you would like to return an unused accessory or planter, please submit our contact form. We provide you with a free return label. Kindly make sure to wrap and package the items carefully, we cannot refund products that arrive damaged in our warehouse.
